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My page was (temporarily) not available on the selected day. Do I get any compensation? |
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Answer: Yes, when the breakdown took longer.
We guarantee a 95%-availability of your page on the day that you selected. When your page is not available during 95% of the selected day, you'll get the proportionate amount of money back that you did pay before.
Money is not refunded, when the breakdown was not caused by the owner, but by any influence beyond one's control like f. e. lightning, flooding, vandalism, hacking, breakdown at the web host, public disturbances, war.
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